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The 2020–2021 “heat season” begins on Oct. 1 and continues through May 31, 2021. As heat season begins and colder weather is around the corner, owners must be aware of the temperature requirements for all apartments. HPD responds to all heat and hot water complaints and, if adequate heat and hot water conditions are not corrected, HPD will impose penalties and may contract with private companies under the Emergency Repair Program to restore services to residents.