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Eviction: Tenant Didn’t Comply with Requirements for New Keycard
Tenant sued landlord for illegal lockout. She claimed that landlord didn’t give her keycards to the new locks that had been installed on the entry doors solely because she had refused to provide landlord with a photograph of herself. Landlord presented a 2012 DHCR order that permitted landlord to issue the electronic keycards and stated that if tenants were locked out, the lobby front door attendant must contact security, and after security verified the identity of the person, entry would be permitted.