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Dos & Don'ts

Home » Topics » Assisted Housing Management Insider » Dos & Don'ts
  • Aug 14, 2023

    Don't Use ChatGPT for Marketing Purposes

    Like other real estate businesses, you may be using ChatGPT, Bard, Bing, and other generative AI products, a.k.a. chatbots, for marketing purposes, such as developing advertising strategies, analyzing housing markets, and generating property listings, ads, social media posts, and other marketing content. Just recognize that for all their potential benefits, chatbots contain flaws that make them risky to use for marketing and advertising.

  • Aug 14, 2023

    Keep Residents' Personally Identifiable Information Secure and Confidential

    Remember to redact personally identifiable information (PII) when submitting or transmitting documents to contract administrators. It’s important to protect this information because owners and their employees are subject to penalties for unauthorized disclosure of applicant or resident information. In addition, applicants and residents may initiate civil action against an owner for unauthorized disclosure or improper use of the information they provided [HUD Handb...

  • Aug 11, 2020

    Don't Require COVID-19 Testing as a Condition of Occupancy

    According to experts, controlling the spread of the pandemic demands finding the infected and isolating them until they can no longer spread the disease, alongside broader measures like social distancing. With an untold number of asymptomatic carriers, the only option to find out who truly has the virus is to test. As they reopen, many universities are requiring students to undergo a mandatory COVID-19 test upon their return to campus. With the increased attention given...

Read More
  • Aug 11, 2020

    Modify House Rules Before Requiring Residents to Wear Masks

  • Aug 11, 2020

    Apply Rent Reduction Retroactively After Income Decrease Recertification

  • Jul 14, 2020
    AHMI_2020_08_MC_Emergencies.pdf

    Review HUD's Disaster Guidance Before Severe Weather Hits

  • Jul 14, 2020

    Don't Include Late Fees Incurred During Moratorium in Post-Moratorium Collections

  • Jul 14, 2020

    Don't Charge for Internet Services

  • Jun 12, 2020

    Don't Omit Details in Pre-Termination Notice

  • Jan 29, 2020

    Get HUD Approval for Lease Modifications

  • Dec 14, 2017

    Five Dos & Don'ts When Certifying Households with Foster Children

  • Feb 17, 2014

    Don't Give Away Rejected Applicant's Spot Until Appeal Process Ends

  • Feb 17, 2014

    Ask Households About Income from Tips

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    • New York Rent Regulation Checklist, Fourth Edition
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      • Best Commercial Lease Clauses, 17/e
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