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This month, we are going to help you handle residents who cause trouble in your community—either to other residents, the property, or you and your staff—without your violating fair housing laws.
Residents have been known to vandalize or damage community property; violate their leases or community rules; and intimidate, threaten, or harass other residents or guests. They can also make it hard for owners and managers to do their jobs and for residents to enjoy their homes.
This month, we will tell you how to deal with a HUD investigation based on a complaint that you or your community discriminated against someone protected by fair housing law.
These days, filing a fair housing complaint is easy. On the HUD Web site, www.hud.gov, one can find complaint forms to fill out online or to download and mail in, as well as phone numbers to call to file a complaint.
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