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To discourage residents from damaging their units and to make it easier to get current residents to reimburse you for the cost of repairing damage they’ve caused, you should have available a list of repairs your maintenance staff perform most often and how much those repairs cost. The list should be given to residents to let them know that they’ll be responsible for reimbursing you if you incur these costs because of damage they caused. If a resident knows how much a repair will cost her, she might think twice before damaging her unit.