How to Hold Effective Initial Certification Meetings

When applicants approach the top of the waiting list, you must meet with them to certify their eligibility for housing assistance. HUD requires managers to cover a long list of topics during the initial certification meeting. But site staff may be poorly prepared or may not cover all the required information. Also, site staff may not inform applicants about their responsibilities in the right way. As a result, you won’t get all the information you need to properly and accurately certify applicants, and applicants may not understand their duties.