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Residents frequently need you to let friends, relatives, or workers into their units when they aren’t home. But it’s risky to do that since you could inadvertently be letting a criminal into one of your residents’ units. If something happens to the resident or her property, you could be held responsible in a lawsuit. On the other hand, you don’t want to refuse access to a resident’s friend coming to apartment-sit, or to a housekeeper just trying to do her job.