When to Grant Tenants’ Requests for Assistance Animals

What Would You Do? Neighbors complain that a tenant is keeping Binky, a loud and menacing-looking pit bull, in her apartment in violation of your community’s no-pets policy. You ask the tenant to get rid of the dog or you may have to evict her. She becomes flustered and insists that she has a disability and needs Binky for emotional and physical support. But the tenant seems perfectly healthy, both physically and mentally, and this is the first time she’s ever mentioned anything about having a disability.