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More than 25 million people in the U.S. have limited ability to speak, understand, write, and read the English language. That’s about 9 percent of the national population. Sadly, people in this “limited English proficiency” (LEP) group frequently get doors slammed in their faces. Such unfavorable treatment can and does occur in the rental housing context. Sometimes it’s deliberate; sometimes it’s the inadvertent and unforeseen effect of policies and practices favoring English speakers and restricting the use of other languages.
