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In this month’s lesson, we’re going to look at how to provide maintenance services to residents at your community without violating fair housing law.
It’s important to maintain the property and respond to residents’ requests for maintenance or repairs, but you could get into fair housing trouble if you’re not careful. For instance, when you schedule repair work, you must treat residents fairly, based on objective reasons, such as the urgency of the repair, and not on discriminatory reasons, such as the resident’s race or religion.