How to Deal with Troublesome Residents

This month, we are going to help you handle residents who cause trouble in your community—either to other residents, the property, or you and your staff—without your violating fair housing laws.

Residents have been known to vandalize or damage community property; violate their leases or community rules; and intimidate, threaten, or harass other residents or guests. They can also make it hard for owners and managers to do their jobs and for residents to enjoy their homes.