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Don't be surprised when a new tenant that has decided to rent office building or shopping center space from you wants to make requests early in the lease negotiating process. Typically, tenants make these requests in a letter of intent (LOI), a document that's signed by the tenant and owner indicating both parties' intent to sign the lease that they're considering. The LOI is your chance to clarify key terms and make sure that the tenant doesn't approach you later claiming that it misunderstood what would be included in the final draft of the lease.
