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If a tenant with a successful Web site turns its store into a service center, a display room, or merely a counter where customers can return or exchange purchases from its Web site, there may be no merchandise for sale—and that could spell bad news for your bottom line. The service center won't generate any percentage rent if the tenant doesn't make any sales there. And a space used only as a service center will probably draw fewer people to your center than a store that's fully stocked with merchandise for sale.
