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Most apartment residents are not home during the day to accept packages sent to them. That's why many sites accept packages for their residents and hold them until the residents come to pick them up. But if you do not control package deliveries and pickups, you could run into trouble, says manager Doug Chasick. People may take packages that are not theirs; packages may go unclaimed because their recipients do not know that they have arrived; or disputes may arise over when, or if, a package actually arrived and whether the resident ever picked it up.