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HUD recently announced a new survey to obtain feedback from residents whose units were inspected under the new NSPIRE inspection process. Notice PIH 2023-24/H-2023-10, “Implementation of a Voluntary and Anonymous HUD Inspection Feedback Survey for Incorporation into the National Standards for the Physical inspection of Real Estate Program,” explains how HUD intends to use the new survey to identify “pain points” in the inspection process and to guide HUD’s efforts to improve residents’ general satisfaction with their housing conditions.
