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Facts: A few months after a resident moved into his apartment, his next-door neighbor began a relentless campaign of racial harassment, abuse, and threats. From the start of his neighbor’s several-month campaign of harassment, the resident, “fear[ing] for his personal safety,” contacted the police and the owner to complain. His first call to the police prompted the county’s Police Hate Crimes Unit officers to visit the site, interview witnesses, and warn the neighbor to stop threatening the resident with racial epithets.