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If you’re like most managers, you probably follow up with a resident after an annual unit inspection only if you found serious housekeeping problems during the inspection. But by limiting your follow-up to this situation, you could be missing a great opportunity to head off maintenance problems and HUD violations at your site. Instead, follow up with all residents after annual unit inspections by telling them what you found during the inspection, what they did right and wrong, and what behavior needs to be changed.
