Coach's Answers & Explanations: April 2025

QUESTION #1

Correct answer: FALSE

The FHA prohibits communities from denying housing based on race, color, national origin, religion, sex, disability, and familial status. However, the law does not require communities to accept applicants who don’t meet reasonable screening standards, regardless of whether they are members of a protected class.

QUESTION #2

Correct answer: TRUE

The community may reject the application based on information about rental history obtained during a reference check, as long as it applies the same standards to all applicants, regardless of their race, color, religion, sex, nationality, familial status, or disability.

QUESTION #3

Correct answer: TRUE

You could face a fair housing complaint based on the way you handle telephone calls or emails from prospects. Treating people differently because of the way they sound on the phone could lead to a complaint of linguistic profiling based on race or national origin. And fair housing experts warn against “email profiling”—treating prospects differently based on perceived race or ethnicity from the name used in an email.

QUESTION #4

Correct answer: FALSE

Even if well meaning, the leasing agent could be accused of unlawful steering—that is, limiting the couple’s housing choices by directing them away from a particular unit because of their race.

QUESTION #5

Correct answer: TRUE

Fair housing law bars discrimination against residents—whatever their personal characteristics—because of their association with members of a protected group. It’s unlawful to take any adverse action against a resident because of biases against her friends or guests.

QUESTION #6

Correct answer: TRUE

It’s risky to answer questions about the racial or ethnic characteristics of your residents, particularly if the person posing as a prospect turns out to be a fair housing tester. Comments on the personal characteristics of your residents could suggest that your community has a preference for or against certain people based on a protected characteristic.

QUESTION #7

Correct answer: FALSE

The law bans housing discrimination based on race, color, national origin, religion, sex, familial status, and disability—regardless of the victim’s immigration status, according to HUD.

QUESTION #8

Correct answer: TRUE

A policy to prohibit the use of curry or other strong spices in the building would probably have a disproportionate effect on residents from certain cultures or ethnic backgrounds, which could trigger a fair housing claim based on national origin.

QUESTION #9

Correct answer: FALSE

As used in federal fair housing law, the word “sex” generally refers to a person’s gender, so it’s unlawful to discriminate against either men or women because of their gender.

QUESTION #10

Correct answer: TRUE

Fair housing law considers sexual harassment as a form of discrimination on the basis of sex. One form of sexual harassment occurs when the resident is pressured to accept unwelcome sexual advances in exchange for something related to the tenancy. Landlords face significant liability in sexual harassment cases, so it’s a good idea to look into the rumors, even in the absence of a formal complaint.

QUESTION #11

Correct answer: TRUE

Excluding the applicant because of her past history of domestic violence could lead to a sex discrimination claim under federal fair housing law, according to HUD. Depending on the circumstances, you could also be accused of violating other state or federal laws banning discrimination against victims of domestic violence.

QUESTION #12

Correct answer: TRUE

Treating people differently could lead to a federal fair housing complaint of sex discrimination in cases involving sexual stereotyping—that is, discrimination against an individual whose personal characteristics don’t conform to gender stereotypes. For example, HUD says that it could pursue a claim by a female prospect who alleges that she was denied housing because she wears masculine clothes and engages in other physical expressions that are stereotypically male.

Landlords could also face a discrimination claim under applicable state or local laws, while federally funded communities are subject to HUD rules banning housing discrimination based on sexual orientation, gender identity, or marital status in all HUD’s core programs.

QUESTION #13

Correct answer: TRUE

Although religious symbols or phrases could suggest an unlawful religious preference, HUD has said that use of secularized terms or symbols, such as Santa Claus, or phrases such as “Merry Christmas,” do not violate federal fair housing law. Nevertheless, fair housing experts advise landlords to emphasize the general festivity of the season, rather than particular holidays or religions, to avoid any impression that they favor one religious group over another.

QUESTION #14

Correct answer: FALSE

Although the FHA doesn’t define “religion,” fair housing experts say the law’s protections are broad enough to prohibit discrimination against individuals who are not affiliated with a particular religion or don’t ascribe to particular religious beliefs.

QUESTION #15

Correct answer: TRUE

The FHA’s ban on discrimination based on familial status applies not only to households with one or more children under 18, but also to anyone who is pregnant or in the process of securing legal custody of a child under 18.

QUESTION #16

Correct answer: TRUE

As a general guideline, HUD says an occupancy policy of two persons per bedroom is reasonable under federal fair housing law, although there may be exceptions based on the size or configuration of the unit, size of the bedrooms, state or local laws, and other factors.

QUESTION #17

Correct answer: FALSE

Guiding families with children to—or away—from certain units or areas within your community is a violation of fair housing law. The FHA prohibits “steering”—that is, encouraging or discouraging prospects to live in a particular part of the community because of their race, sex, color, national origin, disability, religion, or familial status. That means that it’s unlawful to steer families with children to a particular area, even if you think the children would be happier or safer there.

QUESTION #18

Correct answer: FALSE

Adopting rules that unduly interfere with the ability of families with minor children to use and enjoy the property’s facilities could trigger a discrimination complaint based on familial status. Rather than targeting children playing outdoors, it would be better for your property to adopt rules to keep anyone from damaging the newly landscaped areas.

QUESTION #19

Correct answer: TRUE

Housing communities that comply with strict technical requirements to qualify as “housing for older persons” are exempt from the general rules that protect families with children.

QUESTION #20

Correct answer: FALSE

The FHA’s senior housing exemption protects qualified communities only from discrimination claims based on familial status—not from claims based on race, color, national origin, religion, sex, disability, or any other characteristic protected under state or local law.

QUESTION #21

Correct answer: TRUE

Under fair housing law, disability means a physical or mental impairment that substantially limits one or more major life activities. Examples include orthopedic, visual, speech, and hearing impairments; cancer, heart disease, and other medical conditions; and mental retardation, emotional illness, and other mental conditions.

QUESTION #22

Correct answer: TRUE

The disability provisions also protect individuals who don’t have a qualifying impairment, but have a “record of” or are “regarded as” having such an impairment. An individual with a record of impairment is someone with a history of, or having been misclassified as having, a mental or physical impairment that substantially limits one or more major life activities. Being “regarded as” having an impairment means being treated by others as having such a limitation.

QUESTION #23

Correct answer: FALSE

Fair housing law protects individuals who are recovering from substance abuse, so it would be unlawful for the community to deny housing to the applicant based solely on the fact that his current address is a drug treatment facility.

QUESTION #24

Correct answer: FALSE

You may take action—including eviction—against a resident with a disability whose tenancy would amount to a “direct threat” to the health or safety of other individuals or would result in substantial physical damage to the property of others, unless the threat can be eliminated or significantly reduced by reasonable accommodation. In general, that means determining whether his residency is a “direct threat” and whether anything can be done to resolve the matter, short of eviction.

QUESTION #25

Correct answer: FALSE

There’s a general rule against asking applicants about whether they or a family member have a disability or about the nature and severity of a disability. However, the law allows certain disability-related questions during the screening process, provided that they are asked of all applicants, regardless of whether they have a disability. For example, you may ask applicants whether they may be qualified for units that are available only to individuals with a disability (or particular type of disability) or for a priority available only to individuals with disabilities.

QUESTION #26

Correct answer: TRUE

A resident is making a request for a reasonable accommodation whenever he makes clear that he is requesting an exception, change, or adjustment to a rule, policy, practice, or service because of a disability, according to federal guidelines. The FHA doesn’t require the person making the request to mention fair housing law or to use the words “reasonable accommodation.”

QUESTION #27

Correct answer: FALSE

You may ask anyone requesting a reasonable accommodation to fill out a standard form, but it’s unlawful to ignore a request if he refuses to use your form.

QUESTION #28

Correct answer: TRUE

Communities may not ask for disability-related information if the individual’s disability and the need for the requested accommodation are obvious or apparent.

QUESTION #29

Correct answer: FALSE

Fair housing law prohibits communities from assessing additional fees or deposits as a condition of granting a request for a reasonable accommodation. Nevertheless, you may charge him for the cost of repairing any damage caused by use of the motorized wheelchair if your practice is to assess residents for any damage they cause to the premises.

QUESTION #30

Correct answer: FALSE

Communities may deny a request for a disability-related accommodation when providing the accommodation would be unreasonable—that is, it would impose an undue financial and administrative burden on the community or fundamentally change its operations, according to federal guidelines. If the community doesn’t provide transportation for its residents, then granting the request would require a fundamental change in the nature of the community’s operations.

QUESTION #31

Correct answer: FALSE

The FHA doesn’t require that a reasonable accommodation request be made in a particular manner or at a particular time, so you must evaluate whether the resident is entitled to the requested parking accommodation.

QUESTION #32

Correct answer: TRUE

You must consider the resident’s request for a special parking space, even if he doesn’t have an obvious disability. To evaluate the request, however, you may request reliable information that is necessary to verify that he has a disability and that he has a disability-related need for the parking space.

QUESTION #33

Correct answer: TRUE

You must make an exception to your community’s pet weight restrictions to allow the blind applicant to keep his guide dog as a reasonable accommodation for an individual with a disability. Fair housing law requires communities to make reasonable accommodations to rules, policies, practices, or services, when necessary to afford a person with a disability an equal opportunity to use and enjoy their housing.

QUESTION #34

Correct answer: FALSE

Federal fair housing law recognizes that assistance animals may include a wide variety of species, which provide various forms of assistance—including emotional support—with or without specialized training.

QUESTION #35

Correct answer: FALSE

Under the FHA, it’s unlawful to refuse to let a resident with a disability to make reasonable modifications to the housing unit or common use areas at the resident’s expense if such modifications are necessary for a person with a disability to use the housing. Where reasonable, the community may permit changes only if the resident agrees to restore the property to its original condition when he moves.

QUESTION #36

Correct answer: FALSE

You don’t have to tolerate a resident’s serious lease violations just because she has filed a prior discrimination complaint against your community. She could file a retaliation claim, but to win, she would have to prove that you evicted her because of her prior fair housing complaint. Since it’s been years since she filed that complaint, you should be able to fend off a retaliation claim as long as you can prove that you had a legitimate, nondiscriminatory reason for evicting her—and didn’t single her out to get back at her.

QUESTION #37

Correct answer: TRUE

An employee could sue the community for retaliation under fair housing law if, for example, the employer disciplined her because she cooperated with officials during a HUD investigation or helped a resident pursue his rights under fair housing law.

QUESTION #38

Correct answer: TRUE

The community could be accused of violating the FHA’s ban on discriminatory advertising. Ads stressing that the units are suitable for singles and empty nesters could suggest to an “ordinary reader” that the community has an unlawful preference against renting to families with children.

QUESTION #39

Correct answer: FALSE

The FHA’s ban on discriminatory statements applies to all advertising and marketing—whether in print or online. The community could face liability if its online ads reflect an unlawful preference for or against potential residents based on a characteristic protected under federal, state, and local law. Fair housing experts also warn that communities could be accused of a fair housing violation for posting discriminatory statements on Facebook or other social media sites.

QUESTION #40

Correct answer: FALSE

In general, the law permits communities to market to certain groups only if it’s part of a broad and inclusive marketing campaign and there’s a valid, nondiscriminatory reason for doing so. Unless it’s part of a broad, inclusive marketing campaign, target marketing in only Spanish-language media and websites could trigger fair housing problems.